Shipping Policy
At MKD The Business Park we strive to provide a seamless and efficient shipping experience for all our customers. Please read our shipping policy below to understand our procedures and ensure a smooth delivery process.
Shipping Methods and Rates
We offer several shipping options to accommodate your needs
Standard Shipping:
Delivery within 5-7 business days. Rates are calculated at checkout based on your location and order size.
Express Shipping:
Delivery within 2-3 business days. Additional charges apply, and rates are calculated at checkout.
Free Shipping:
Available for orders over [insert amount]. Delivery within 5-7 business days.
Order Processing Time
Orders are processed within 1-2 business days from the time they are placed. Orders placed on weekends or holidays will be processed on the next business day.You will receive a confirmation email once your order has been shipped, including tracking information.
Shipping Restrictions
We currently ships only within [insert country/region]. We do not ship to P.O. boxes or APO/FPO addresses. Certain products may have shipping restrictions due to local regulations. These restrictions will be noted on the product page. Tracking Your OrderOnce your order has been shipped, you will receive a shipping confirmation email with a tracking number.You can track your order on our website or through the carrier’s website using the provided tracking number. Delivery Timeframes
Standard Shipping:
5-7 business days
Express Shipping:
2-3 business daysPlease note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
International shipping
at this time, we do not offer international shipping. We are working to expand our shipping options and hope to offer international delivery in the near future.
Order Issues and Lost Packages
If you encounter any issues with your order or if your package is lost in transit, please contact our customer service team at [insert contact email or phone number] within 7 days of the expected delivery date.We will work with the carrier to resolve the issue and ensure you receive your order as soon as possible.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong items, please contact us within 48 hours of delivery at [insert contact email or phone number].Provide a description of the damage or error along with photographic evidence.We will arrange for a replacement or refund, depending on your preference.
Changes to Shipping Policy
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date